COVID-19 SAFETY PROTOCOLS

In order to keep our patients, their families and our community safe, we have updated our pandemic safety measures.

• Beginning June 28^th, we will invite one person to accompany their pet into the exam room for appointments.
• To limit exposure between people, we are asking all clients to check in from their car. Upon arrival, please call (610) 434-4470 to check-in and let us know your name, your pet’s name and which spot you are in.
• We ask you to wear a mask when interacting with our team and entering the building, our team will continue to wear a mask for everyone’s safety.
• When an exam room is available our team will contact you, a hospital team member will meet you at the door of the hospital or at your car.
• A hospital team member will show you and your pet directly into an exam room.
• Each exam room will be equipped with social distancing markers indicating where clients should sit during the visit, additionally hand sanitizer will be available for your use.
• Our hospital team will hold the pet in support of the veterinarian during the appointment.
• Upon completion of the doctor’s examination of your pet, the hospital team will advise on checking out and exiting the hospital.
• Our team disinfects our exam rooms after every appointment and the lobby area is disinfected continuously throughout the day.
• Food and prescription pick-up, technician appointments and pet drop-off will continue to be handled curbside during our normal hours of operation.
• Curbside appointments will be accommodated upon request if you are uncomfortable accompanying your pet inside, please let us know when you check-in.

As always, the health and safety of our clients and our team is a top priority. Until we’re able to fully return to normal operations, we ask that you continue to follow all our recommended safety guidelines.

Online Pharmacy

Our online pharmacy is a great option to have your pet’s food and prescriptions delivered directly to your home.

What to Know About COVID-19 and Your Pets

• COVID-19 Resources for Pet Owners from the Pennsylvania Veterinary Medical Association (PVMA)

Please reach out to us at (610) 756-8444 to discuss your pet’s needs.